Karachi: The Public Complaint Cell established at the Sindh Chief Minister House has resolved 98 percent of the complaints received during the month of February 2016. This was stated in a monthly progress report of the complaints for the month of February the Special Assistant to the Chief Minister and submitted to the Chief Minister Syed Qaim Ali Shah today. The monthly report disclosed that overall 554 complaints were received from the general public during the month of Feb 2016 out of these 541 complaints were aptly resolved which shows a 98 percent progress, and only 13 complaints are under the process of resolution.
The Monthly progress report states that majority of complaints were against the K-Electric i.e. 318 and all of them were promptly resolved. It further said PTCL were the 2nd in line against which 90 complaints were lodged, out of which 86 were resolved and only 4 are in process. The issued report further elaborates that KMC, Sindh Police, KWS&B and SSGC were the public departments against whom 40,37,35,34 complaints were received respectively.
The Public Complaint Cell established under the directives of Hon. CM Sindh Syed Qaim Ali Shah is working 24/7 and the grived public can lodged their complaints against any kind of civic disturbance on the following numbers 99202056-8 and toll number 919.